Help Center
Answers without the runaround.
Buying, selling, protected transactions and account support.
How does protected purchase work?
Eligible transactions keep payment inside the platform until the handover and acceptance steps are completed.
Can I search by voice?
Yes. Voice can be used from the homepage, browse filters and Souk AI experience.
Can AI create my listing?
Yes. AI can suggest the title, category, description and price range from your item photos.
How is seller trust shown?
Identity, completed deals, response behavior, membership age and dispute history are presented as separate signals.
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